For more than 30 years, Court Square Group has helped life science organizations manage highly regulated infrastructure, data and content throughout the drug development lifecycle. As its AWS business expanded, the company wanted to strengthen its position within the AWS Partner Network and increase visibility within the life sciences ecosystem. However, navigating AWS certifications, partner requirements, funding programs and advancement paths proved complex and time consuming. To accelerate progress and achieve AWS Advanced Tier status, Court Square Group partnered with Pax8 for guidance, support and a clear roadmap forward. “What started as a transactional relationship became much more strategic over the last couple of years,” said Rob Johnston, Director of Client Partner Success at Court Square Group.
How Pax8 Helped
Court Square Group initially engaged Pax8 to improve margins, simplify billing and gain more favorable payment terms for its growing AWS business. That early value quickly opened the door to a broader opportunity: turning AWS complexity into a clearer path toward Advanced Tier.
“Getting lost in the AWS partner ecosystem is pretty easy to do,” said Keith Parent, CEO of Court Square Group. As Court Square Group worked toward AWS Advanced Tier status, Pax8 helped the team navigate a complex and constantly evolving AWS partner ecosystem. Through weekly working sessions, Pax8 provided hands-on guidance around certifications, accreditations, business planning requirements, opportunity registration and partner program milestones. Rather than relying solely on AWS documentation and portals, Court Square Group gained direct access to experts who helped interpret requirements, prioritize next steps and keep progress on track.
“Pax8 is an extension of our team, without actually having to add the resources and the cost to our company,” said Johnston.
Pax8 also identified valuable opportunities that may otherwise have gone unnoticed, including AWS proof-of-concept funding, credits, incentives and margin-improvement programs. These insights helped Court Square Group maximize the value of its AWS investment while remaining focused on serving customers.
According to Parent, having a dedicated advisor made all the difference: “Having somebody who can interpret that for us and work with us to make sure we’re on the right page was really important.”
By combining strategic guidance, technical expertise and ongoing accountability, Pax8 helped Court Square Group move through partner requirements faster and with greater confidence.
