Driving Growth in the Legal Industry

ICS Deploys AWS to Modernize Firms

Digital scales of justice glowing in blue, symbolizing legal balance, fairness and technology in law.

Innovative Computing Systems (ICS) has been law firms’ tech hero since 1989, helping them modernize with secure, cloud-based infrastructure. As hybrid work reshaped the legal space, ICS leaned into AWS to deliver flexible solutions, with dozens of successful migrations under their belt.

But despite a deep technical expertise and long-standing AWS partnership, ICS knew they were leaving growth on the table. They weren’t fully tapping into the partner ecosystem or maximizing the benefits that could take their AWS business to the next level.

ICS needed a smarter way to scale so they could take advantage of new opportunities and accelerate their AWS momentum.

 

How Pax8 Helped

For more than six years, ICS has trusted Pax8 to help streamline operations and enact growth through the Pax8 Marketplace. So, ICS knew good things were coming when Pax8 teamed up with AWS to bring its full suite of cloud services to the platform. They soon moved all their cloud infrastructure clients to Pax8.

“We’ve been AWS partners for more than a decade. We’ve done dozens of migrations and learned a lot along the way,” says Eric Hoffmaster, Chief Operations Officer at ICS. “We knew there were still things to learn and improve on, and we decided to partner with Pax8 to grow and develop our knowledge and ability even further.”

It paid off. With Pax8, ICS helped legal clients like Pearson, Simon & Warshaw, LLP. When the firm’s servers were at the end of their life, its leaders knew the firm was at a crossroads: Remain with on-prem technology or move to virtual servers and cloud-based storage.

With AWS offerings available from the Pax8 Marketplace, ICS made the transition smooth and easy. The firm’s employees are now capable of working from home, the office or anywhere without risking their clients’ confidential data.

“Pax8 has really helped demystify transactions and vendor relationships in the past,” Hoffmaster says. “When we shifted our AWS clients to Pax8, we did so because we knew how much the Pax8 experience already helped other aspects of our business.”

Short on Time? Here’s a Quick Overview:
  • ICS wanted to grow AWS business
  • Moved legal clients to AWS
  • Enabled simplified, automated billing
  • Powering consistent growth in legal
Pax8 Solutions Used:
A digital cloud sits on top of a computer chip, symbolizing cloud infrastructure.
Innovative Computing Systems leverages Pax8 to move legal clients to the cloud.
Percent
15
Annual growth since partnering with Pax8
Of migrations
Dozens
To AWS from law firms’ legacy systems, with more each year

Outcome and Results

With Pax8, ICS unlocked a new level of efficiency. Automated billing and centralized oversight replaced time-consuming manual processes.

“Having to report on margins and keep up with all the numbers on your own can get dicey,” Hoffmaster says. “Pax8 keeps everything streamlined, with insight into the AWS partner program. The time investment to try and do this on our own would be enormous.”

The increased efficiency has given ICS time to continue to empower legal departments and law firms as they work from the cloud.

“We tell current and potential clients all the time that cloud infrastructure provides mobility and security in a work-from-home world,” Hoffmaster says. “With AWS and Pax8, we’re confident our clients are going continue to get the best support we can offer.”

As ICS grows, they know their end user clients will as well, strengthening their ability to serve existing and new clients.

“The Pax8 and AWS partnership is going to open up a whole new opportunity for us,” Hoffmaster says. “We’re looking to continue growing our AWS business considerably.”

“With AWS and Pax8, we’re confident the firms and legal departments we serve are going to continue to get the best support we can offer.”

Eric Hoffmaster

Chief Operations Office, Innovative Computing Systems

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