**Solarwinds Passportal Blink** is an automated secure password reset application that can help eliminate password reset tickets, while providing a more secure and automated ticket resolution. It helps to lower MSP costs, improve technician utilization, and increase security and client user uptime.
* Secure mobile app for users
* Expired password push notifications
* Automated password resets
* Eliminate password reset tickets
* Deliver an automated, more secure service
* Increase user uptime and reduce frustration
With Blink, users can reset their own Microsoft login passwords in fewer than 60 seconds. Whenever a reset is required, either due to multiple failed sign-in attempts or the password expires, users receive push notifications from the Blink mobile app letting them know their locked account has been detected and asks to authenticate themselves using Touch ID to resolve the issue.
The user then simply presses the "Reset Password" button to activate a 60 second count down process to receive their new password. After receiving their new password in less than 60 seconds, the user also has the option to share the new password given to them.
Blink provides customers on Windows, Active Directory, Azure AD, and Office 365 the ability to reset their own passwords from a mobile phone. This eliminates the need for clients to create service tickets which lowers your costs and improves their operational efficiency.