Solgari for Microsoft Teams is a full-function contact center and unified communications delivered natively inside Microsoft Teams. This solution enhances the market’s leading collaboration platform with omni-channel Contact-Center-as-a-Service (CCaaS) functionality. Unifying all communication channels for customer service, sales, and marketing into one familiar platform, Solgari equips teams to deliver the optimal customer outcome every time.
Users can blend voice, video, chat, SMS, WhatsApp, and social media into Teams to provide contextual customer experiences and drive frictionless internal collaboration to accelerate call resolution and improve the customer experience.
Solgari for Microsoft Teams allows you to deploy your teams, internally and externally, to deliver value across every conversation, with compliance, security, and real-time reporting out-of-the-box.
- Solgari Contact Centre for Microsoft Teams