When you’re the technology partner to a professional baseball team, the stakes are high. Every season depends on secure, seamless systems that keep player data, operations and critical business processes running without interruption. The team already used Acronis, but lacked a formal disaster recovery plan to protect against downtime or data loss.
To help them become more strategic, Acronis connected them with M3 Technology Consultants, a trusted MSP that builds resilience beyond just the tools. As Patrick Hurley, Vice President and General Manager, Americas at Acronis, says, “The threat landscape is obviously changing every day. We believe that MSPs are at the frontline of solving those problems, of addressing those challenges.”
How Pax8 Helped
M3TC approached the challenge strategically, knowing this wasn’t just about deploying software; it was about designing reliability. “It’s not just a software product,” says Joe Migliozzi, President of M3 Technology Consultants. “We are looking at what the software is trying to solve, how it fits into the overall strategy and how to make it work effectively.”
Starting with business continuity as the foundation, M3TC built a disaster recovery framework mapping every role, responsibility and potential failure. “It’s like insurance,” Migliozzi explains. “You hope you never need it, but when you do, it has to be reliable.”
Patrick Hurley, Vice President and General Manager, Americas at Acronis, highlights the stakes: “It’s really important to work with partners like M3TC and these premier sports teams to provide the right types of solutions to make sure their fans, customers, employees and players are really protected.”
Acronis’ centralized management portal gave M3TC visibility into every backup, alert and endpoint, turning oversight into insight. Pax8 simplified procurement, provisioning and licensing. “The Marketplace is always expanding,” Migliozzi notes. “There’s always growth, new opportunities and ways to make our client footprint stickier.”
Automation let M3TC focus on what mattered most: strengthening security and ensuring readiness. Failover scenarios were tested, email protection streamlined and proactive monitoring put in place to surface threats before they could disrupt business operations. Regular testing, runbooks and automated alerts transformed the plan into a living system — one that can evolve as the team’s needs grow.
