For F1 Information Technologies dropping $15K on another Microsoft Exchange server just wasn’t in the cards. On top of that, its accounting team was drowning in billing issues, thanks to a messy distributor relationship.
The MSP knew it needed to move to the cloud to stay competitive and cut costs. However, switching partners felt risky, yet F1 Co-Founder and CEO John Paul Keesy wasn’t backing down.
Keesy knew the company needed to create a future-proof strategy of becoming cloud-first for the sake of its clients, so finding a new partner was the way forward.
How Pax8 Helped
Pax8’s engagement with F1 started with a simple shift of a few clients’ Microsoft 365 accounts from AWS to Azure. The transition was smoother than expected, and the Pax8 support was hands-on and responsive. Encouraged by the experience, F1 IT began exploring more of what Pax8 had to offer.
As F1 moved more data to the cloud, it also needed a partner who could simplify operations, streamline billing and help them grow their efficiency while enabling new business opportunities in the cloud space.
Through the Pax8 Marketplace, F1 discovered a centralized way to quote, order, bill and provision cloud products—all in one place. No more juggling multiple platforms or vendors; Pax8 helps MSPs by giving them one monthly bill and insights on when to make increases. This new level of efficiency helped F1 free up time, reduce errors and give the team more control over their operations.
“With Pax8, we can catch billing errors that could have resulted in a profit loss,” Keesy says. “Their technology catches any billing mistakes, and Pax8 has helped us capture more revenue.”
F1 continued to take advantage of all Pax8 offered, especially education. Through Pax8 Academy, Keesy was also able to empower his team to apply more upsell and cross-sell strategies and learn best practices for creating a secure, end-to-end technology stack.
“You know what your numbers are with Pax8,” Keesy says. “This enables us to budget appropriately and gain more profitability.”
