Talkdesk Enterprise Cloud Contact Center empowers companies to make customer experience their competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings.

types of Talkdesk products offered by pax8
  • Contact Center as a Service (CCaaS)
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Contact Center as a Service (CCaaS)

Contact Center as a Service (CCaaS) enables businesses to connect with customers via hosted call center services that intelligently route communications from multiple channels to provide an improved, holistic customer experience. CCaaS provides the link between a business and its customers, allowing omni-channel interactions across email, chat, phone, and text.

Talkdesk Contact Center

Talkdesk Contact Center is an end-to-end solution that allows you to easily adapt to the evolving needs of your customers, resulting in increased productivity, higher cost savings and better customer experience. The cloud-based AI-driven suite of applications enables agents and reps to get started with little to no training, and administrators are empowered to make ongoing improvements.

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