Unveiling the Study:
The Total Economic Impact of Pax8 Technology and Operations for MSPs
What’s it like being a Pax8 partner? For starters, partners can achieve up to 249% ROI over three years by working with us — and that’s just the tip of the iceberg. Pax8 commissioned this Total Economic Impact™ study from Forrester Consulting to get an in-depth look at how our partnership can boost your business.
Skip the scrolling. Download the study now.
MSPs Need a Partner Who Puts Them First
For many MSPs, past partnerships have left them longing for something more. They needed someone to connect with them and their business — to truly understand their pain points and goals. Pax8 has built our partner program to address and resolve the challenges MSPs face.
MSP Business Challenges
Arduous and time-consuming monthly billing processes, licensing, and ticketing
Lost revenue from late-recognized or missed licensing and Azure provisioning changes
Keeping pace with technological and market changes and digital transformation opportunities
Positioning existing clients and winning new ones with curated tech solutions and support
Benefits of a Pax8 Partnership
These partner benefits are over the course of three years and are based on interviews with current partners.
Improved selling opportunities
$357.4K
Reduced support costs
$297.6K
Billing Automation
Improved Selling
Support Activities
Billing Automation
Financial Impact
$
0
K
3-Year PV
Save billing cycle and license updates labor cost with Pax8 tools.
PSA integrations were an important time saver for organizations, and while automations in licensing captured revenue and obviated routine billing errors that often went missed.
2 days of monthly saved labor on subscription based licenses
2 weeks of monthly labor saved on consumption-based licenses
$25,000 in average revenue gain through billing automation
Improved Selling
Financial Impact
$
0
K
3-Year PV
Improved MSP selling opportunities through Pax8.
In addition to the benefits of improved and automated provisioning of Microsoft 365 and Azure, partners saw new selling and revenue opportunities through the adoption of the Pax8 technology and security stack.
29% sales increase from adding Pax8 technology stack and Pax8 Pro-assisted implementations
15% improvement in sales margins
1.5% additional revenue from Microsoft development funds
Support Activities
Financial Impact
$
0
K
3-Year PV
Cost avoidance and higher productivity through Pax8 support.
Automated ticketing and support through Pax8 helped MSPs increase productivity and reduce costs.
15% gain in technician productivity through automated provisioning and ticketing
$45,000 in average avoided costs for Microsoft Unified Support
The last thing an MSP needs to do is leave money on the table. Missed billings, missed addendums, manual time entry, reconciliation of billing, clients not setting the right payment, having awkward billing conversations… All of this is automated now with Pax8. We’re no longer missing out on revenue from unrecognized changes.
We are able to earn back a significant percentage of our monthly spend with the [vendor] development funds Pax8 showed us.
Having so many products unified under one provider makes it easy to initiate and get through support. For our techs, it means less proof-points, less finding the right contact, less research. We can do it 50% to 70% faster with Pax8 compared to working with the individual vendors or distributors.
Previous
Next
Three-Year Impact
of a Pax8 Partnership for MSPs
Total
Benefits
$832K
ROI
249%
NPV
$593K
Unveiling The Total Economic Impact of Pax8
Technology and Operations for MSPs
The findings in the Total Economic Impact™ study conducted by Forrester Consulting on behalf of Pax8 show how a partnership with Pax8 can positively impact an MSP’s bottom line. The study includes an analysis of the ways in which Pax8 helps reduce operational costs, as well as the costs associated with transitioning business over to Pax8.
Explore the study and speak to a Pax8 team member to see how we can help your MSP business grow.
Thank you. A Pax8 cloud expert will be in touch soon.
SOURCING: All statistics and quotations: A commissioned Total Economic Impact™ study conducted by Forrester Consulting on behalf of Pax8, December 2021
