Pax8 Voyager Alliance: Your Journey Begins Now

The tiers in Voyager Alliance are based on levels of spend and include Alliance Member, Ignite, Velocity, Titan and Galactic. If you are a partner transacting in the Pax8 Marketplace, you will be tiered. Transacting partners are defined as those having at least one active subscription, including $0 AUD subscriptions (e.g., NFRs). You can find your tier by visiting Pax8 Marketplace > Partner Profile > Pax8 Voyager Alliance.

Tiers are calculated once a month on the last day of the month and updated on the 1st of the following month. Unless you are in a Welcome Period, Pax8 evaluates spend on a rolling three-month average (eligible recurring spend only). There is a one-month lag before the tier is updated (e.g., the April 1st tier reflects eligible spend from Dec-Feb, not March). You can be promoted monthly if your prior three-month average monthly spend qualifies you for a higher tier; a promotion takes effect on the 1st of the next month.

Notify your Channel Account Manager (CAM) and they will look into it.

Realignment is the annual readjustment of tiers based on your current average spend. It happens only once per year during the annual March review.

Voyager Alliance Rewards is a points-based loyalty programme built into the Pax8 Marketplace that rewards you for the business you already do with Pax8. It’s available to partners in the Ignite, Velocity, Titan and Galactic tiers who are in good standing. Enrolment is not automatic; you must opt in through the Rewards dashboard in the Pax8 Marketplace. Any user within the company can opt in. Once opted in, you start earning points right away.

You will start earning points immediately after opting in and can track and redeem points through your Marketplace dashboard. Eligible partners can earn points in two ways:

Tiered Points

Eligible partners earn points monthly based on their Voyager Alliance tier.

-Ignite: 250 points/month
-Velocity: 500 points/month
-Titan: 1,000 points/month
-Galactic: 1,500 points/month

Earned Points

Eligible partners earn points monthly based on spend in the Pax8 Marketplace.

-Titan: 1% earn on monthly spend
-Galactic: 2% earn on monthly spend

Points can be redeemed in the Marketplace for a rotating selection of vendor-funded and Pax8-curated offers. You must be opted in, have sufficient points and purchase the eligible product within the offer timeframe to redeem an active offer. Only Primary Partner Admins or Partner Admins can redeem on behalf of a partner. After purchasing the eligible subscription, you will need to redeem through your Rewards dashboard, which starts the validation process and a 45‑day pending period. During this period, you must meet the minimum spend outlined in the offer, beginning on the date you initiate redemption. Once the 45‑day pending period ends and all criteria are met, the redemption is approved, and the invoice credit is processed and applied to your credit memos.

You do not need to take any action to access your Academy or Professional Services tiered pricing benefits. The tiered pricing is automatically applied when you purchase Academy in the Marketplace or initiate a Professional Services engagement.

Velocity, Titan and Galactic partners that pay by automatic payment may be eligible for extended payment terms as follows:

i. Velocity Net30

ii. Titan Net30

iii. Galactic Net45

Eligibility is subject to Finance and Partner Risk review and is not automatically approved. Alliance Members and Ignite partners are not eligible; those tiers have standard Net10 payment terms.