Pax8 Marketplace

Solgari for Microsoft Teams is a full-function contact centre and unified communications solution delivered natively inside Microsoft Teams. This solution enhances the market’s leading collaboration platform with omni-channel Contact-Centre-as-a-Service (CCaaS) functionality. Unifying all communication channels for customer service, sales and marketing into one familiar platform, Solgari equips teams to deliver the optimal customer outcome every time. Users can blend voice, video, chat, SMS, WhatsApp and social media into Teams to provide contextual customer experiences and drive frictionless internal collaboration to accelerate call resolution and improve the customer experience. Solgari for Microsoft Teams allows you to deploy your teams, internally and externally, to deliver value across every conversation, with compliance, security and real-time reporting out-of-the-box.