Kaine Mathrick Tech (KMT) wanted to modernise its operations and Microsoft licensing through automation but kept running into roadblocks. Previous platforms and distributors lacked the billing efficiency needed to scale operations properly. Managing Microsoft Cloud Solution Provider (CSP) licensing was also a major pain point.
To scale effectively and better serve clients, KMT needed a smarter, more integrated way to purchase, provision and manage Microsoft licenses across its client base. When they turned to Pax8, everything changed.
How Pax8 Helped
Through the Pax8 Marketplace, KMT gained access to a centralised platform that simplified Microsoft licensing and CSP management. They could now take advantage of automated billing and fast onboarding to dramatically increase efficiency, saving time and resources for more strategic purposes. And they could optimise their Microsoft licensing with CSP licensing management through the Marketplace.
Pax8 also enabled integration with the ConnectWise platform. This helped KMT create a seamless workflow that eliminated billing redundancies and manual overhead.
“What used to take days, or even a full day every single month, is now accomplished in just an hour, thanks to the automated process,” said Bradley Kaine, Managing Director and Co-Founder, KMT.
The transformation extended beyond tools. Pax8 Academy’s Instructor-Led Training equipped KMT’s team and emerging leaders with best practices, leadership skills and industry insights they could then take to clients to deliver better service.
The flexibility of month-to-month agreements, ongoing enablement through Pax8 Academy and access to a broad product portfolio gave KMT the agility to pivot quickly, evaluate options and deliver tailored solutions to clients. And with a direct escalation path to Microsoft, support became faster and more effective.
“We don’t want to provide our clients with bits and pieces,” Kaine said. “We want to present them with an outcome-driven solution or an overarching service. With Pax8, we have access to specialist support to assist with this mission.”
