Solulan has built its reputation delivering IT solutions and managed services across Canada for over twenty years. As traditional IT shifted to cloud-first technologies, the managed service provider (MSP) saw the limitations of legacy distribution. They needed a partner that could offer more than transactions and enable long-term growth.
“We were looking for a new partner to help us step up our game,” said Nicolas Laflamme, Director of Sales, Solulan. “We looked at traditional distributors, but we wanted someone to offer more support and guidance to act as a strategic partner.”
How Pax8 Helped
Their search for a new cloud-based distributor led them to Pax8. And from the first call, Solulan saw Pax8 as something more — a true, innovative partner.
Weekly check-ins and proactive account management created a collaborative partnership focused on growth. Pax8’s deep vendor relationships and technical expertise helped Solulan navigate the complexities of Microsoft’s New Commerce Experience (NCE), which simplifies Microsoft licensing with seat-based offers and term-based pricing.
“We had about four calls with Pax8 before we agreed on a partnership,” Laflamme said. “From that first call to every call since, the relationship with Pax8 has been consistently wonderful. Everyone is dedicated to seeing us grow.”
When NCE changes disrupted the channel, Pax8 stepped in with webinars, meetings and tailored guidance. Solulan leveraged these resources to convert opportunities and maintain client trust.
“Pax8 had all the right resources during the issues we all faced with NCE in 2022,” Laflamme said. “The webinars, meetings and other communication methods provided by Pax8’s expertise enabled us to convert on many opportunities during that time.”
