SolarWinds (NYSE:SWI) is a leading provider of powerful and affordable IT infrastructure management software. Our products give organizations worldwide, regardless of type, size or IT infrastructure complexity, the power to monitor and manage the performance of their IT environments, whether on-premise, in the cloud, or in hybrid models. We continuously engage with all types of technology professionals—IT operations professionals, DevOps professionals, and managed service providers (MSPs)—to understand the challenges they face maintaining high-performing and highly available IT infrastructures. The insights we gain from engaging with them, in places like our THWACK® online community, allow us to build products that solve well-understood IT management challenges in ways that technology professionals want them solved. This focus on the user and commitment to excellence in end-to-end hybrid IT performance management has established SolarWinds as a worldwide leader in network management software and MSP solutions. Targeted for MSPs, the SolarWinds MSP product portfolio delivers broad, scalable IT service management solutions that integrate layered security, collective intelligence, and smart automation. Our products are designed to enable MSPs to provide highly effective outsourced IT services for their SMB end customers and more efficiently manage their own businesses.
Types of SolarWinds Passportal products offered by Pax8
Since MSPs have to manage businesses remotely, they need to utilize specialized tools to be effective, productive, and profitable. PSA, RMM, Documentation, Migration and Analytics software are key technologies needed to run a successful MSP business.
Solarwinds Passportal, formerly Passportal Ocular, is a password security automation and technician access management solution tailor-built for MSPs. It provides encrypted storage of all client passwords, with audit logs, reporting and automation, while delivering technician access management, security groups, and instant lock-out. It helps to lower costs by improving technician efficiency and improving security for both the MSP and its clients.
Solarwinds Passportal Blink is an automated secure password reset application that can help eliminate password reset tickets, while providing a more secure and automated ticket resolution. It helps to lower MSP costs, improve technician utilization, and increase security and client user uptime.
Solarwinds Passportal & Documentation Manager, formerly Passportal Ocular + Docs, integrates the industry-leading password security automation and technician access management of Solarwinds Passportal with Solarwinds Documentation Manager, a document management solution that helps to improve efficiency and customer experience while enabling MSPs to standardize documentation across all clients and work conveniently with linked passwords, documents, knowledgebase articles, assets, domains, SSL certificates, vendors, and files.
Solarwinds Passportal Site is an MSP-brandable module of the Passportal platform that delivers password Security as a Service. It can help MSPs to eliminate daily operational frustrations while delivering more value to customers.