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Cloud Economics: How to Reduce Customer Churn in the Cloud with Exceptional Service Delivery

April 17, 2018

By Ryan Walsh, Channel Futures, Think Tank Unique offerings can fetch a higher price. That’s a given, but differentiating oneself in the cloud is tricky. Many managed service providers (MSPs) sell the same solutions, making it all too easy for end customers to compare services apples-to-apples. What if we told you that by focusing on one aspect of your cloud-services practice, you could make your offering one-of-a-kind? A high percentage of marketing leaders believe customer experience is that area. http://www.channelfutures.com/think-tank/cloud-economics-how-reduce-customer-churn-cloud-exceptional-service-delivery
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