{"id":63926,"date":"2026-08-28T09:52:24","date_gmt":"2026-08-28T09:52:24","guid":{"rendered":"https:\/\/www.pax8.com\/en-us\/?post_type=p_case_study&#038;p=63926"},"modified":"2026-08-28T09:52:24","modified_gmt":"2026-08-28T09:52:24","slug":"restoring-claude-model-access","status":"publish","type":"p_case_study","link":"https:\/\/www.pax8.com\/en-us\/case-study\/restoring-claude-model-access\/","title":{"rendered":"Restoring Claude Model Access"},"content":{"rendered":"<p>Canadian small and medium-sized businesses (SMBs) rely on <a href=\"https:\/\/www.unicorne.cloud\/en\/\" target=\"_blank\" rel=\"noopener\">Unicorne<\/a>\u2019s deep expertise in AWS services and cloud architecture to modernize their operations. But when its clients lost access to Anthropic\u2019s Claude 4.5 model through Amazon Bedrock, many felt the impact \u2014 especially healthcare-based <a href=\"https:\/\/www.plumeia.ca\/\" target=\"_blank\" rel=\"noopener\">Plume AI<\/a>.<\/p>\n<p>\u201cAny time a model change happens, it creates a lot of chaos, especially with medical applications, where you want a strict, predictive outcome,\u201d said Benoit Maheux, VP of Growth at Unicorne.<\/p>\n<p>Unicorne needed a strategic partner that could help persuade a trillion-dollar company.<\/p>\n<p>&nbsp;<\/p>\n<h2>How Pax8 Helped<\/h2>\n<p>&nbsp;<\/p>\n<p>Unicorne didn\u2019t want to shift its clients to a new model because it would have been detrimental to their clients\u2019 business outcomes, so instead the team made the call to Pax8.<\/p>\n<p>&#8220;We knew we had to have a big brother in the room to help advocate in our corner,&#8221; Maheux said.<\/p>\n<p>Pax8 immediately recognized how many SMBs would be affected by Anthropic\u2019s decision. The leadership knew they had to engage quickly and directly with the AI company.<\/p>\n<p>\u201cWe were able to pack all of the opportunity, bring visibility to Anthropic to what they were actually closing their door on,\u201d Maheux said. \u201cAnd thanks to Pax8, they were able to turn things back in our favor.\u201d<\/p>\n<p>Unicorne expected months of back and forth, but that\u2019s not what happened. \u201cIn a matter of days, the table was flipped,\u201d Maheux said. Given <a href=\"https:\/\/www.unicorne.cloud\/en\/blog\/unicorne-awarded-a-2025-aws-partner-award\/\" target=\"_blank\" rel=\"noopener\">Unicorne\u2019s strong background in AWS<\/a>, Anthropic agreed to provide Claude\u2019s 4.5 model to SMBs working through the Pax8 Marketplace, with AWS accounts enabled via Amazon Bedrock. The resolution required no technical rewiring. It was more like flipping a switch back on.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When SMBs lost access to Claude, they didn\u2019t lose hope. Together, Unicorne and Pax8 restored access in a matter of days.<\/p>\n","protected":false},"featured_media":63928,"template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"class_list":["post-63926","p_case_study","type-p_case_study","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.pax8.com\/en-us\/wp-json\/wp\/v2\/p_case_study\/63926","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pax8.com\/en-us\/wp-json\/wp\/v2\/p_case_study"}],"about":[{"href":"https:\/\/www.pax8.com\/en-us\/wp-json\/wp\/v2\/types\/p_case_study"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pax8.com\/en-us\/wp-json\/wp\/v2\/media\/63928"}],"wp:attachment":[{"href":"https:\/\/www.pax8.com\/en-us\/wp-json\/wp\/v2\/media?parent=63926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}