{"id":58662,"date":"2026-01-13T16:42:38","date_gmt":"2026-01-13T16:42:38","guid":{"rendered":"https:\/\/www.pax8.com\/en-us\/?post_type=p_case_study&p=58662"},"modified":"2026-02-05T12:03:33","modified_gmt":"2026-02-05T12:03:33","slug":"from-msp-to-mip-with-pax8","status":"publish","type":"p_case_study","link":"https:\/\/www.pax8.com\/en-us\/case-study\/from-msp-to-mip-with-pax8\/","title":{"rendered":"From MSP to MIP"},"content":{"rendered":"

Simpatico Systems<\/a> has always been more than \u201cjust tech.\u201d While most MSPs stick to software, Simpatico focuses on business outcomes. At Beyond Denver 2025, the term \u201cManaged Intelligence Provider\u201d captured their attention. It described perfectly what they\u2019ve been doing all along: integrating intelligence into technology and processes.<\/p>\n

Cory Ruthardt, President, says, \u201cEverybody is looking for the next iteration, the next evolution of the MSP. \u2018MSP\u2019 doesn\u2019t convey the intelligence we\u2019re building into our technology and customers\u2019 processes. That\u2019s a major difference from where we were and where the model needs to go.\u201d<\/p>\n

 <\/p>\n

How Pax8 Helped<\/h3>\n


\nCory and his team left Denver excited for how Managed Intelligence Provider (MIP) resonated with them. Cory shared: \u201cThe leadership from Scott Chasin and the strategic thought process around Managed Intelligence Providers gave us the rallying cry we\u2019d been looking for.\u201d<\/span><\/p>\n

As a true MIP, Simpatico\u2019s approach blends technical expertise with business strategy, coaching and alignment. This mindset reflects the shift toward intelligence-driven solutions. \u201cBusiness alignment is a huge part of what we do as an MIP. We have internal business analysts, and we partner with external business coaches to understand where processes may have gaps or breaks, then solve them with technology where it makes sense,\u201d Cory explains.<\/span><\/p>\n

With business alignment in mind, Simpatico measures success across five outcomes: faster results, lower costs, improved customer experience, improved employee experience and better visibility. Low-effort, high-value improvements are implemented quickly, while more complex processes are phased in for better adoption.<\/p>\n

Through the Pax8 Marketplace <\/a>Simpatico quickly finds solutions that meet their clients\u2019 business needs, giving the team more time to align strategy and results.<\/p>\n

As Cory continues, \u201cSometimes it\u2019s automation, sometimes it\u2019s AI. But understanding what the actual business process is and how we\u2019re trying to drive those results is a big key to that process.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

Simpatico moves beyond just technology, putting intelligence at the heart of strategy.<\/p>\n","protected":false},"featured_media":58726,"template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"class_list":["post-58662","p_case_study","type-p_case_study","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.pax8.com\/en-us\/wp-json\/wp\/v2\/p_case_study\/58662","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pax8.com\/en-us\/wp-json\/wp\/v2\/p_case_study"}],"about":[{"href":"https:\/\/www.pax8.com\/en-us\/wp-json\/wp\/v2\/types\/p_case_study"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pax8.com\/en-us\/wp-json\/wp\/v2\/media\/58726"}],"wp:attachment":[{"href":"https:\/\/www.pax8.com\/en-us\/wp-json\/wp\/v2\/media?parent=58662"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}