Castle Rock Sky believes in the power of small businesses. As a managed service provider (MSP), the company aims to serve businesses and nonprofits whose needs haven’t been given the proper focus, offering them the technology and expertise to succeed.
Working with small businesses often means taking a larger role in implementing, optimizing, and strategically planning a technology stack that helps the company achieve their goals, given their smaller workforce and limited resources. That’s why Castle Rock Sky goes beyond just managed services and offers VOIP solutions and business process optimization as well.
With the added needs of their end-users, Castle Rock Sky required a cloud distributor capable of augmenting their strategy to serve small business and nonprofit organizations.
Castle Rock Sky was introduced to Pax8 while attending an MSP conference. The company was impressed by the Pax8 presentation and quickly realized that this would be the perfect partnership to help Castle Rock Sky reach their goals.
Providing superior technology, customer service, and support are just a few of the values that Castle Rock Sky and Pax8 share, making the partnership successful from day one. Working together, Pax8 was able to give Castle Rock Sky the tools and care necessary to meet the needs of their small business clients.
With simplified management, educational resources, and resources for partner enablement, Pax8 was able to give Castle Rocky Sky more time and knowledge, so they could do the same for their clients.
One of the benefits Castle Rock Sky enjoys most about their partnership with Pax8 is the ability to talk to a wide variety of experts who can help identify new ways to maximize business. With the ever-changing channel landscape and new solutions constantly entering the market, Castle Rock Sky values their relationships with Pax8 reps who make sure to inform them about the latest programs, solutions, and events.
For Castle Rock Sky, having an open line of communication with their distributor means getting more than just solutions and support — it means having a partner that is always looking out for new ways to help them succeed.
As part of their focus on small businesses, Castle Rock Sky provides services to many local nonprofit organizations, helping them replace outdated equipment and utilize technology to streamline operations. In 2020, Castle Rock Sky began working with the Black American West Museum in Denver, helping them set up a community computer space to be used for educational sessions. Castle Rock Sky was introduced to the nonprofit client by Pax8. When work began, Castle Rock Sky knew they could look to Pax8 to ensure they were maximizing Microsoft incentives and rebates offered to nonprofit organizations.
In addition to providing help with Microsoft licensing, Pax8 worked with Castle Rock Sky to understand the nonprofit’s other technology needs. However, the Museum did not have the funding to purchase the needed equipment. To help raise money for the nonprofit organization, one of Pax8’s designers created a custom t-shirt for the Museum. All proceeds raised will be donated to the Museum to purchase the technology.
Since partnering with Pax8, Castle Rock Sky has consistently received the solutions, support, or anything else necessary to help their small business clients soar. With constant, reliable communication and keen attention to new opportunities, Pax8 has helped the MSP deliver the best experience possible for small businesses and nonprofits.
Castle Rock Sky offers information security, managed services, and VOIP solutions for small businesses throughout Colorado. With a focus on customer service, a love for technology, and an emphasis on proactive care, the company delivers streamlined business process optimizations, effective information security strategies, and more to their clients. Castle Rock Sky also prides itself on giving back to the community, both providing service to, and supporting local charities, nonprofits, and initiatives in the Castle Rock and Denver metro areas.
Pax8 simplifies the way organizations buy, sell, and manage cloud solutions, empowering our partners to achieve more with cloud technology. Our born-in-the-cloud platform modernizes the channel’s cloud journey with consolidated billing, automated provisioning, and industry-leading PSA integrations. And our technology is backed by a partner experience that provides responsive support alongside the education and resources you need to grow your cloud business.
Master the details you need to run a successful MSP. By course end you’ll be able to make business decisions based on financials, optimize your service delivery, and establish a repeatable sales process.
What You’ll Learn:
– Establishing service delivery standards
– Understanding Profit and Loss (P&L) statements
– Driving profitable growth
Who Should Enroll:
– MSPs with less than 5 employees
– An MSP less than 2 years old
– A solo shop looking to grow