As a Cloud Service Provider (CSP), Purely Cloud’s focus on innovation and unique solutions meant they needed reliable support from their distributors to get their questions answered quickly and access necessary resources.
Unfortunately, Purely Cloud found that getting support from their legacy distributors was difficult at best and, at worst, impossible.
Tired of feeling ignored, Purely Cloud began to seek a new partner who could handle their modern distribution and support needs.
Purely Cloud’s involvement in the San Diego chapter of the International Association of Microsoft Channel Partners (IAMCP) led them to discover Pax8. Purely Cloud quickly realized that the wealth of resources offered by Pax8 far surpassed those of the legacy distributors that they had been using.
Because Purely Cloud offers advanced technologies, such as private cloud hosting and GPU-powered Desktop as a Service, they needed access to responsive support that can handle even the most complex problems. With world-class, 24/7 US-based support, Pax8 was the perfect fit.
One of Purely Cloud’s favorite things about working with Pax8 is the Pax8 Platform, which allows them quote, order, bill, and provision all in one easy-to-use interface. With other distributors’ platforms, it’s just not user-friendly or intuitive. With the Pax8 Platform, it is easy to use, looks great, and has the functionality we need to manage the business.
For additional efficiency gains, Purely Cloud is considering using Syncro, one of the many PSA tools for which Pax8 offers seamless integrations. “The Pax8 integrations with leading PSAs have added a lot of value to our partnership. I even cancelled a credit card to do that and somehow the monthly charges still kept going.”
Since switching to Pax8, Purely Cloud has seen much smoother sailing for their finance department. Instead of errors and headaches, Purely Cloud now enjoys simplified, consolidated billing that saves them time and effort.
With the Microsoft CSP Program through Pax8, Purely Cloud was able to take full advantage of competencies, rebates, and incentives for their Microsoft cloud practice. Instead of leaving money on the table when it came to Microsoft products, Pax8 enabled Purely Cloud to uncover additional margins.
“We now look at our Microsoft program every year to make sure we’re maximizing it.” Some of Purely Cloud’s biggest clients are nonprofits in the healthcare and education fields. Knowing this, Pax8 worked closely with Purely Cloud to make sure they were optimizing their use of discounted SKUs that Microsoft makes available to nonprofit organizations.
Pax8 allowed Purely Cloud to leave their troublesome, frustrating relationships with legacy distribution in the past. Now, they have a strategic cloud partner equipped to handle their unique technology needs and able to help them realize their business goals. Our revenue has doubled since working with Pax8.
The relationship between Purely Cloud and Pax8 is proof that the Pax8 experience goes beyond providing great technology solutions – it’s about listening to partners to provide the best experience possible.
Purely Cloud is a managed services IT firm that utilizes private cloud servers to provide Microsoft, security, and virtual desktop solutions to small and medium businesses in the U.S., Taiwan, China, and Australia. With a focus on innovation, Purely Cloud thrives on challenging the industry status quo and is always looking for new ways to make their clients’ solutions faster and more intuitive. Purely Cloud is fueled by excellence and driven by aggressive execution, getting things done so their clients can achieve more.
Pax8 simplifies the way organizations buy, sell, and manage cloud solutions, empowering our partners to achieve more with cloud technology. Our born-in-the-cloud platform modernizes the channel’s cloud journey with consolidated billing, automated provisioning, and industry-leading PSA integrations. And our technology is backed by a partner experience that provides responsive support alongside the education and resources you need to grow your cloud business.
Master the details you need to run a successful MSP. By course end you’ll be able to make business decisions based on financials, optimize your service delivery, and establish a repeatable sales process.
What You’ll Learn:
– Establishing service delivery standards
– Understanding Profit and Loss (P&L) statements
– Driving profitable growth
Who Should Enroll:
– MSPs with less than 5 employees
– An MSP less than 2 years old
– A solo shop looking to grow