MSP Drives Cloud Migration With Help From Pax8

The Problem

Leading the Charge for the Modern Workplace

Even before the massive shift to remote work in 2020, Avitus Group was educating their clients on the importance of adopting cloud solutions and replacing outdated technologies. Since the beginning of the COVID-19 pandemic, that emphasis has only grown larger as organizations are forced to re-think what technologies they need in order to communicate, collaborate, and stay secure while working remote.

"We want to make sure that all of our clients have the flexibility and security they need to execute their business while, trusting us with their IT."

Cole Halpin, Director of Avitus Technology Services

To achieve their goal of moving most of their client base to serverless environments, Avitus knew that they would need a cloud-oriented distributor with best-in class solutions and top-notch support. Unfortunately, their legacy distributor couldn’t deliver either, forcing Avitus to seek a new partnership.

The Solution

A Partnership Born in the Cloud

Avitus discovered Pax8 as a way of purchasing Microsoft licenses, but quickly shifted more and more of their provisioning over to Pax8 after realizing the benefits of working with a cloud expert. As a born-in-the-cloud distributor, Pax8 was the right choice to help Avitus bring their clients into the modern workplace, with top cloud solutions, outstanding support, educational resources, and so much more.

"Pax8 was the perfect fit for us. We couldn't imagine getting their high quality of service and great resources from anywhere else."

Avitus also found that the partnership meant growing strong relationships with members of the Pax8 team, who could connect them to new resources and opportunities, providing even more value to their business.

The Benefits

More Automation With Pax8 Pro

In 2020, Pax8 released the next evolution of cloud management with Pax8 Pro. Prior to launch, Avitus was selected as part of a partner advisory council that received early access to the new platform features. Avitus was instrumental in offering feedback to the Pax8 leadership team to ensure the product was custom-built to meet their needs and the needs of other leading partners in the IT channel.

"Something rare to find is a company that is invested in your success as much as Pax8 is in our business. Pax8 always puts MSPs first and focuses on the vendors and features within their platform to drive results."

Pax8 Pro was built to save MSPs time while improving security and operational efficiency. With a powerful set of tools and features, Pax8 Pro allows MSPs to standardize processes, reduce human error, and gain deeper insights into client environments in order to optimize security and acquire new business.

"Pax8 is dedicated to listening to their partners' needs and building technology like Pax8 Pro that will change our industry for the better. It's hard to imagine a world without Pax8!"

Additional Bandwidth With Professional Services

Implementing cloud solutions often involves performing complex deployments and migrations for an organization’s entire workforce. With a focus on cloud adoption, these types of projects come up often for Avitus and require extra bandwidth or expertise. Avitus was excited to learn that Pax8 offers white-labeled Professional Services to help assist with complex projects.

"It's great knowing that whenever we need it, we can access Pax8 Professional Services to give us additional bandwidth or expertise. We know we'll never run thin when we have that option."

Since partnering with Pax8, Avitus has engaged with the Professional Services team for several projects, utilizing the dedicated experts to complete deployments and migrations faster.


Game-Changing PSA Integration

For Avitus, one of the pitfalls of their previous relationship with legacy distribution was “leakage” – a term Avitus uses to describe money lost due to errors and inefficiencies in the billing process. Since switching to Pax8, Avitus no longer suffers from leakage. Now, they utilize an industry-leading PSA integration through Pax8 that automates billing — making the process quicker and easier with less chance for human error.

"The Pax8 PSA integration was a game-changer for us. Now, we account for every dollar spent, and the automation has limited the amount of human error on previously manual processes."

Without the hassle of billing errors and wasted money, Avitus can run their business more efficiently – with more time to help their clients do the same.

The Results

Growth and Goals Achieved

Since partnering with Pax8, Avitus has been able to streamline how they do cloud. With professional services giving them a boost in delivering solutions to clients, they’ve been able to perform more deployments and migrations at a faster pace. With a PSA integration, they’ve simplified billing, spending around 5% less on their bottom-line expenditure.

"Achieving our goals has definitely been simpler because of our partnership with Pax8."

Along the way, Avitus has also enjoyed the relationships, resources, and opportunities that only Pax8 can bring. As Avitus moves closer to their goals of full cloud adoption, they can do so knowing that their Pax8 rep will always be there.

About Avitus Group

Founded in 1996, Avitus Group provides a wide range of business services to small and medium clients throughout the United States. With the goal of simplifying, strengthening, and growing businesses, Avitus offers innovative solutions for everything from accounting, to marketing, to IT, and so much more. Avitus clients can expect an authentic relationship with a dedicated team of experts who will help craft personalized strategies that save time and enable success. By offering the skills, integrations, and human relationships that businesses value, Avitus delivers a strategic partnership that lets their clients dream bigger.



Pax8 Partner Since

About Pax8

Pax8 simplifies the way organizations buy, sell, and manage cloud solutions, empowering our partners to achieve more with cloud technology. Our born-in-the-cloud platform modernizes the channel’s cloud journey with consolidated billing, automated provisioning, and industry-leading PSA integrations. And our technology is backed by a partner experience that provides responsive support alongside the education and resources you need to grow your cloud business.

MSP Foundations

Learn the fundamentals to drive MSP success

Master the details you need to run a successful MSP. By course end you’ll be able to make business decisions based on financials, optimize your service delivery, and establish a repeatable sales process.


What You’ll Learn: 

– Establishing service delivery standards 

– Understanding Profit and Loss (P&L) statements 

– Driving profitable growth 


Who Should Enroll: 

– MSPs with less than 5 employees 

– An MSP less than 2 years old 

– A solo shop looking to grow