{"id":4910,"date":"2024-10-21T15:44:00","date_gmt":"2024-10-21T15:44:00","guid":{"rendered":"https:\/\/www.pax8.com\/blog\/?p=4910"},"modified":"2025-05-28T20:19:41","modified_gmt":"2025-05-28T20:19:41","slug":"new-marketplace-features-cpo-libby-mcilhany","status":"publish","type":"post","link":"https:\/\/www.pax8.com\/blog\/new-marketplace-features-cpo-libby-mcilhany\/","title":{"rendered":"7 tips about the new Marketplace from Pax8 CPO Libby McIlhany"},"content":{"rendered":"<p>It\u2019s been just four months since we\u2019ve unveiled the new Pax8 Marketplace experience, and already, more than one-third of Pax8 partners have tried it out. If you&#8217;re a Pax8 partner and haven\u2019t yet checked out the new Marketplace (or if you have but haven\u2019t yet uncovered everything it has to offer), hear from our Chief Product Officer, Libby McIlhany, on the latest and greatest features that make the new Marketplace such a game-changer for how you run your business.<\/p>\n<h2>Giving MSPs a \u201chigh-powered set of binoculars\u201d<\/h2>\n<p>Pax8 has built a new way to tap into the potential within your customer base in the Marketplace. It\u2019s called <a href=\"https:\/\/www.pax8nebula.com\/m\/6d4c1e42175b7332\/original\/One-Pager_en-US_Opportunity-Explorer.pdf\" target=\"_blank\" rel=\"noopener\">Opportunity Explorer<\/a>, and it lets you search, filter, and sort solutions as well as incorporate data to customize your experience to align with your clients\u2019 needs.<\/p>\n<p>\u201cIt&#8217;s a proactive approach to not only meet but exceed your customers\u2019 expectations,\u201d she says. \u201cYou can think of it as a data-powered account manager who harnesses the knowledge of best practice from our internal Pax8 experts to help you propose easy upsell and cross-sell to your customers.\u201d<\/p>\n<div style=\"width: 100%;\">\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe title=\"A New &quot;High Powered Set of Binoculars&quot; for MSPs\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/C4detkK7D7c?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/www.pax8.com\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<h2>Leveraging AI-fueled insights<\/h2>\n<p>In addition, Opportunity Explorer leverages AI to provide you with critical insights on how to grow your business. Using data from across more than 35,000 partners in the Pax8 ecosystem, it helps you identify opportunities to sell additional seats based on what has worked for MSPs like you. Learn more about how AI is infused into Opportunity Explorer in the following video.<\/p>\n<div style=\"width: 100%;\">\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe title=\"How Pax8\u2019s Opportunity Explorer Leverages AI\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/z2ehM0AQRZ0?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/www.pax8.com\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p>Opportunity Explorer lets you visualize your customer base through what solutions they\u2019re using and what they could be using. It maps out an expected number of seats for various subscriptions and then executes a gap analysis so you can become aware of additional seats you may be able to sell for a solution your clients are already using\u2014helping you pick up revenue that may be sitting on the table. See a demo of these features below:<\/p>\n<div style=\"width: 100%;\">\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe title=\"Demo of Pax8&#039;s Opportunity Explorer\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/AoioZbSK3oQ?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/www.pax8.com\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<h2>\u202fIncreasing efficiency with a better user experience<\/h2>\n<p>As Libby explains, it\u2019s not just upsell opportunities that the new Marketplace experience offers. These new features also offer quality-of-life upgrades that make the provisioning process easier and more efficient, helping you focus on running your business.<\/p>\n<p>With detailed product views, customer-specific recommendations, and CIS Control insights, you can quickly scan and learn everything you need to know about a given solution and how it pertains to your business.<\/p>\n<p>In addition, the new Marketplace features offer:<\/p>\n<ul>\n<li>Multi-item carts for easier purchasing.<\/li>\n<li>A revamped catalog with enhanced filters and recommendations.<\/li>\n<li>Customizable storefronts, where you can curate solutions and products for your clients.<\/li>\n<li>New quoting functionality that integrates directly into the self-service portal, streamlining the client-approval process.<\/li>\n<\/ul>\n<div style=\"width: 100%;\">\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe title=\"Demo of Pax8&#039;s New Cloud Marketplace\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/0yBWthDVTaM?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/www.pax8.com\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<h2>Incorporating partner feedback right into the Marketplace<\/h2>\n<p>One of the most important elements Libby and our Pax8 product team like to highlight is how we\u2019ve taken partner feedback and built the most-requested features into the new Marketplace. From offering an intuitive layout to a single pane of glass from which to search and provision solutions, our priority is to make partners\u2019 lives easier as they grow their businesses.<\/p>\n<div style=\"width: 100%;\">\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe title=\"How the Pax8 Marketplace is Changing the Game for MSPs\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/LAeWJPH5gts?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/www.pax8.com\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p>Hear how one partner speaks about the time savings the Marketplace offers, likening Opportunity Explorer to a \u201cCliff\u2019s Notes\u201d for what his clients need.<\/p>\n<div style=\"width: 100%;\">\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe title=\"Identify &amp; Capitalize on Sales Opportunities with Pax8&#039;s Opportunity Explorer\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/XR3uMC5NV2Q?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/www.pax8.com\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<h2>Visionary leadership<\/h2>\n<p>We couldn\u2019t accomplish what we\u2019ve done without two core elements: the participation of our incredible partner base, and leadership that knows how to take their feedback and put it into action. Partners can rest assured that Pax8 leadership is listening and making sure we\u2019re never resting on our laurels, but rather striving to innovate alongside our partners. In the next video, Libby introduces herself as a key part of our leadership team, instrumental in integrating our diverse vendor offerings into the Marketplace and streamlining processes for our partners.<\/p>\n<div style=\"width: 100%;\">\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe title=\"Meet Pax8\u2019s Chief Product Officer, Libby McIlhany\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/PPf4kIUwbng?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/www.pax8.com\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<h2>Striking while the iron\u2019s hot on generative AI<\/h2>\n<p>Just as the Internet changed everything about business, so, too, is AI transforming the business landscape. Generative AI tools such as Microsoft Copilot and ChatGPT are taking hold, helping businesses achieve greater productivity and efficiency than ever before \u2014 and Libby is helping MSPs make sure they\u2019re a part of that journey.<\/p>\n<p>In this short video, she discusses the biggest ways AI can impact business. And she shares a few of her favorite Copilot prompts, too.<\/p>\n<div style=\"width: 100%;\">\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe title=\"How AI is Transforming Business \u2013 and Two Copilot Prompts to Try\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/CXq3d6NzUz8?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/www.pax8.com\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<h2>Futureproofing<\/h2>\n<p>The new Marketplace isn\u2019t the end of our innovations. We\u2019re continuing to listen to our partners and work on improvements to the experience so that you can be confident building your business alongside Pax8. From improving search to incorporating third-party services into offerings, hear from Libby on what we have in store for the future of the Pax8 Marketplace.<\/p>\n<div style=\"width: 100%;\">\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe title=\"What\u2019s Next for Pax8\u2019s New Marketplace Experience?\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/olkd9kK7Jjk?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/www.pax8.com\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<h2>Get started on the new Pax8 Marketplace now<\/h2>\n<p>Want to learn more about the new Pax8 Marketplace? Watch the full episode of \u201cTECHnically Unraveled\u201d featuring Pax8 CPO Libby McIlhany <a href=\"https:\/\/www.youtube.com\/watch?v=kSntBTrbcdI&amp;t=1821s\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p>Don\u2019t let another day pass without learning how the new Pax8 Marketplace features and experience can help you grow your business. Start exploring and start growing your business today.<\/p>\n<p><a class=\"btn-primary\" href=\"https:\/\/www.pax8.com\/en-us\/marketplace\/\" rel=\"noopener\">Explore solutions<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The new Pax8 Marketplace offers plenty of ways for MSPs to grow their businesses. Learn about the latest updates from our Chief Product Officer, Libby McIlhany.<\/p>\n","protected":false},"author":171,"featured_media":4911,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[2,87,88,4],"tags":[],"class_list":["post-4910","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-management","category-grow-your-business","category-increase-efficiency","category-msp"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pax8 CPO discusses new Pax8 Marketplace features | Pax8 Blog<\/title>\n<meta name=\"description\" content=\"The new Pax8 Marketplace offers plenty of ways for MSPs to grow their businesses. 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