\u2022 Migration<\/b>\u00a0to move\u00a0clients\u00a0to the cloud faster<\/p>\n
\u2022 Cloud Backup<\/b>\u00a0to protect\u00a0client\u00a0data<\/p>\n
\u2022 Cloud Manager<\/b>\u00a0to automate cloud administration of SaaS, PaaS, and IaaS from\u00a0a single,\u00a0powerful\u00a0dashboard<\/p>\n
Let\u2019s look at\u00a0how\u00a0MSPs can\u00a0facilitate\u00a0the cloud\u00a0discussion,\u00a0and\u00a0ways\u00a0SkyKick\u2019s automation technology\u00a0helps\u00a0reduce costs\u00a0and\u00a0increase profitability\u00a0while supporting\u00a0more services\u00a0and\u00a0increasing their\u00a0client\u00a0base.<\/p>\n
Three steps to increase\u00a0profitability, reduce costs, and delight\u00a0clients<\/b><\/h2>\n
Step 1:\u00a0Lead with your base bundle<\/b>
\nWhen you create\u00a0a strong base\u00a0offering and lead with it in every sales meeting, you start the conversation from a position of confidence and\u00a0expertise.\u00a0This standardization helps streamline the sales approach, increase attach rate, and close more sales. It also makes everything more manageable for service and help desk teams to deploy, secure, and support.<\/p>\n
Step 2:\u00a0Restrict or\u00a0eliminate\u00a0other\u00a0offerings\u00a0<\/b><\/p>\n
Leading with the base bundle and excluding alternatives\u00a0shows why a managed service solution is most beneficial\u00a0and\u00a0illustrates the importance of the core value you bring\u00a0to your\u00a0client.\u00a0Starting with the base bundle also avoids confusion and will make it easier to attach\u00a0new,\u00a0recurring services\u00a0in the future. With fewer options,\u00a0clients\u00a0will be inclined to act decisively provided the upsell is positioned effectively.<\/p>\n
\u00a0<\/span><\/p>\n Step 3:\u00a0Streamline\u00a0cloud management and reduce operational costs<\/b> \u00a0<\/span><\/p>\n When you empower your\u00a0tier 1 support\u00a0help\u00a0desk\u00a0team\u00a0with automation\u00a0that\u2019s\u00a0specifically built to handle administration across cloud services and customers,\u00a0you can\u00a0increase first contact\u00a0ticket\u00a0remediation\u00a0by\u00a0up to 75% or more<\/a>. You can also avoid\u00a0escalating tickets\u00a0to your engineers, which will free them up to\u00a0focus\u00a0on more important projects that add value and grow your business.<\/p>\n SkyKick\u2019s Microsoft 365\u00a0(M365)\u00a0migration,\u202fbackup, and\u202fmanagement automation bundle\u00a0is\u00a0a great way to grow recurring revenues and expand the reach for your MSP business. They are easy to sell, are low-cost to manage, provide business-critical solutions, help you deepen\u00a0client\u00a0relationships, and allow you to maximize the scope and profitability of your managed services offerings.<\/p>\n Start with a smooth\u00a0M365\u00a0migration<\/b><\/p>\n Migration projects can be complex and time-consuming.\u00a0With\u00a0SkyKick\u00a0Migration Suites<\/a>,\u00a0nearly\u00a0the\u00a0entire\u00a0M365\u00a0migration\u00a0is automated\u00a0from pre-sales to project completion.\u00a0Unlike other\u00a0M365\u00a0migration tools that primarily\u00a0focus\u00a0on server-side data,\u00a0SkyKick technology automates 90% of the manual effort and helps\u00a0MSPs\u00a0manage all the essential steps across the entire\u00a0process.<\/p>\n SkyKick Migration Suite requires minimal involvement from\u00a0end users, provides a smooth transition with little disruption of regular business, and\u00a0guarantees\u00a0no data is lost or left behind.\u00a0It allows you to deliver a simple,\u00a0safe,\u00a0and\u00a0seamless move to the cloud\u00a0for all your\u00a0clients.<\/p>\n Protect\u00a0what\u00a0matters\u00a0across\u00a0M365\u00a0<\/b><\/p>\n Many businesses don\u2019t realize that\u00a0M365\u00a0includes storage but doesn\u2019t include\u00a0true data\u00a0backup. As a result,\u00a058% of SMBs have no real backup plan<\/a>.\u00a0SkyKick Cloud Backup<\/a>\u00a0helps you solve this problem for all your clients by offering\u00a0the most complete\u00a0M365\u00a0data\u00a0backup solution\u00a0currently available.<\/p>\n Cloud Backup\u00a0ensures\u00a0your clients\u2019\u00a0ongoing productivity\u00a0by:<\/p>\n \u2022 Protecting all their M365 data, including Exchange Online, SharePoint, OneDrive, and Microsoft Teams<\/p>\n \u2022 Providing unlimited data retention with no data caps, overages, or data pruning<\/p>\n \u2022 Taking multiple snapshots throughout the day to ensure comprehensive backups<\/p>\n \u2022 Keeping data completely in the Azure environment with all its inherent security and compliance capabilities<\/p>\n \u2022 Offering multiple bulk and individual restore options including full data, granular data, and point-in-time restores<\/p>\n Deliver ongoing\u00a0dynamic\u00a0support\u00a0through\u00a0automated cloud administration<\/b><\/p>\n Instead of hopping between admin portals and PowerShell,\u00a0SkyKick Cloud Manager<\/a>\u00a0empowers\u00a0help\u00a0desk\u00a0technicians to easily administer hundreds of support tasks for\u00a0M365\u00a0(and other SaaS\u00a0applications) from a single, easy-to-use dashboard with pre-built, tested commands that communicate with\u00a0M365\u00a0application APIs.<\/p>\n Your\u00a0frontline\u00a0help\u00a0desk\u00a0team\u00a0can safely and securely run pre-authenticated automation through the Command Center.\u00a0What\u2019s\u00a0more, engineers can easily create, save, manage, and share PowerShell workflow automation that extends across workloads.\u00a0The result is a highly streamlined yet effective support process that delivers faster issue resolution and increases client satisfaction.<\/p>\n Watch the video<\/a> Effectively bundle and automate cloud services to maximize profitability. The\u00a0secret to delivering effective cloud solutions\u00a0is that there really is\u00a0no secret.\u00a0It requires a strategic approach to selecting the right cloud services, packaging them in an easy-to-sell stack, and\u00a0successfully\u00a0administering them long-term. MSPs that do all three well can maximize their cloud profitability and bringing more value to […]<\/p>\n","protected":false},"author":141,"featured_media":340,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[2,17,4,37,14],"tags":[],"class_list":["post-1459","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-management","category-continuity","category-msp","category-operations","category-productivity"],"acf":[],"yoast_head":"\n
\nAfter\u00a0onboarding,\u00a0most\u00a0clients\u00a0have frequent support tickets, complaints, or issues they need\u00a0to have\u00a0resolved\u00a0quickly. For many MSPs,\u00a0only 54% of tickets are resolved on first contact\u00a0and\u00a0many take up to 3.5 days to resolve<\/a>, which can quickly lower\u00a0client\u00a0satisfaction.<\/p>\nA\u00a0three-pronged\u00a0solution for\u00a0cloud\u00a0automation<\/b><\/h2>\n
![\"](\"https:\/\/www.pax8.com\/blog\/wp-content\/uploads\/sites\/13\/2023\/03\/skykick-pax8-cloud-backup.png\")
<\/p>\nLearn why\u00a0M365\u00a0needs a backup solution with the SkyKick\u00a0ebook.<\/a>\u00a0<\/span><\/h3>\n
\n
Increase margins by 50% when you attach <\/b>Cloud Backup to every\u00a0M365\u00a0deal.<\/b>\u00a0<\/em><\/h3>\n<\/blockquote>\n
\nSchedule a call<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"