In the April Partner Update video, Jared Pangretic, SVP of Sales, showcases the Pax8 brand evolution that was unveiled March 16th with the new Pax8 website.


A quick Q1 recap follows, then Jared sits down with Pax8 Senior Director of Security and Compliance to discuss a number of security topics that include MSP maturity around security and the new Cyber Incident Reporting for Critical Infrastructure Act of 2022 (CIRCIA) just signed into law. It requires owners and operators of critical infrastructure to report material cybersecurity incidents and ransomware payments to the Cybersecurity and Infrastructure Security Agency (CISA) within 72 and 24 hours, respectively. You can read more about the new CIRCIA here.


We wrap up the video by covering the exciting upcoming events this month.



Pax8 Launches Our Brand Evolution with a New Website

On March 16th, we revealed our newly revamped website. The bold design reflects the innovative thinking and modern solution focus of our rapidly growing company. Additionally, we’ve streamlined things for a better overall user experience. It is now easier to search through vendors, find specific vendor information, and discover fresh solutions.


Don Jeter SVP of Marketing shares that “Early on Pax8 knew we could really differentiate if we built a real brand story, and if you think of some of the best brands in the world, they’re able to create opportunities to connect emotionally with their customers.”


As Shane O’Brien, Director of Content Marketing, describes the Pax8 brand evolution, “We started with a foundational brand strategy built around the values of the company. This we translated into a new voice and design, which is reflected in the new website.”


The new Marketplace page, with its user-focused approach, is a microcosm of the huge shift the website represents. is now about getting the information a user wants in front of them in the most streamlined manner. What had taken four or five clicks, can now be found in one or two. “We are proud of our vendors,” Shane adds. “Now, especially on the marketplace page, our vendor partners are front and center. We are clearly articulating how they can add value, and we are giving people a clear track to find the right vendor for them.”


If you have yet to visit the new site, check it out and see for yourself what the buzz in the channel is all about.


May Marks the Return of In-person Pax8 Events

You read that right. Starting in May, Pax8 events will be in-person again. This means you’ll get to gather with your fellow Pax8 partners and peers for upcoming Launch Briefings, Mission Briefings, and technical Bootcamps. So be sure to plan ahead if you want to attend and be prepared for the new energy that fuels the incredible learning and collaboration essential to these events. Talk with your CAM or check out the Events page on the website for dates and locations.*


Modern Workplace Bootcamp (US and Canada)

Two Days. One Mission: Grow Your Business

Navigate the complexities of adopting and selling Microsoft solutions with Pax8 Modern Workplace experts. Get full details here.


May 24 & 25 | Denver, CO| In-person


*Pax8 in-person events will comply with CDC & local COVID-19 regulations.



Pax8 News

Pax8 Honored with XCellence Award at 2022 March XChange

Leading IT channel decision-makers honored Pax8 with a 2022 XCellence Award at this year’s March XChange conference, hosted by The Channel Company. “What makes the awards at XChange so unique is that a panel of solutions providers selects the winners,” said Ryan Walsh, Chief Operating Officer.


Pax8 Partner Program Earns Prestigious 5-star Rating from CRN for the Sixth Straight Year

CRN has just published it’s 2022 Partner Program Guide and once again, Pax8 is being recognized with a preeminent 5-star rating. This marks the sixth consecutive year Pax8 has received a 5-Star honor. “The recognition of our Partner Program is a testament to the incredible work Pax8 team members do behind the scenes every day to deliver the best partner experience in the industry,” said Jennifer Bodell, SVP of Global Channel at Pax8. Read the release.



Vendor Updates

Partner Enablement Session: Printix

Learn more about Printix as a solution and begin developing your Secure Cloud Print Management strategy. This session will provide an overview of Printix and technical insights into how the product is a unique solution compared to other offerings.


April 20 |1:00pm – 2:00pm MDT | Virtual



Pax8 Events

Weekly Educational Sessions (US and Canada)

Pax8 is excited to host a series of recurring weekly education sessions focused around Network & Communications and Microsoft Business Voice. Each week there’ll be new things to learn to help your MSP step into this new revenue lane and keep both mind and wallet share your clients.

No registration necessary, just click the link above for the zoom links.


Microsoft Voice Educational Sessions

Every Tuesday | 9:00am MDT | Virtual


Network & Communications Overview Educational Sessions

Morning Session | Every Wednesday | 8:00am MDT | Virtual

Afternoon Session | Every Wednesday | 2:00pm MDT | Virtual


Pax8 Launch Briefing (UK)

Be introduced to our MSP support program, get a live demo of the versatile Pax8 platform, see a PSA integration demo, and learn industry best practices from your peers.


Who should attend: recently signed partners or partners looking to re-engage with Pax8


21 April | 3:00pm – 4:30pm BST | Virtual



Pax8 Academy Offerings and Courses

Learning is part of the MSP growth process. Whether you need to expand your knowledge around a specific offering, improve your business operations, or need to develop effective service manager skills, Pax8 Academy has you covered. We offer a variety of multi-week, virtual, instructor-led courses to help you strengthen your business and expand your knowledge of specific products and broader clouds solution topics. Check out all the instructor-led and self-guided learning opportunities at, or click a course title to register.


Azure Foundations

Gain hands-on knowledge of Azure. Learn why the Microsoft Cloud is the right fit for your business. Develop the technical fundamentals for pricing, selling, deploying, and managing key Azure technologies. This course is led by tenured Pax8 engineers who deploy and empower Azure resources every day.


Four-week course that meets on Tuesdays

May 3 – 24 |9:00am – 10:30am MDT | Virtual


Cloud Foundations

Learn the key fundamentals of cloud technology. This course covers topics critical to running a successful MSP including how to operate in the cloud, selecting the right solution stack, optimizing your internal processes, and positioning your value to prospects.


Four-week course that meets on Mondays

May 2 – 23 | 1:00pm – 2:00pm MDT | Virtual


Contracts and Agreements

Build an understanding of legal best practices. Learn about all types of employee, company, and client agreements and how they need to be aligned. This course is for informational and educational purposes and does not replace the need for legal advice.


Contact your CAM or email [email protected] for details.


Microsoft 365 Foundations

Build a foundational understanding of Microsoft 365. This course covers all the critical tools the suite offers for managing users, devices, and employee experiences to drive Modern Workplace solutions in the SMB arena. Taught by tenured Pax8 engineers.


Four-week course that meets twice a week on Tuesdays and Thursdays

May 3 – 26 | 1:00pm – 2:30pm MDT | Virtual


MSP Foundations

Learn the fundamentals to drive MSP success. Master the details you need to run a successful MSP. By course end you’ll be able to make business decisions based on financials, optimize your service delivery, and establish a repeatable sales process.


Nine-week course (including intro) that meets on Wednesdays

May 4 – June 29 | 9:00am – 10:00am MDT | Virtual


Security Foundations

Improve and strengthen current security postures. Gain a strong understanding of the threats to your business and your clients as well as how to communicate those risks to your clients. Learn how to develop your security practice to increase profits and defensibility by aligning to Center for Internet Security (CIS) Controls v8.


Nine-week course that meets on Wednesdays

May 4 – June 29 | 10:00am – 11:00am MDT | Virtual


Service Management

Grow the service manager role for your MSP. Learn best practices and a practical approach to successfully develop your service manager role along with steps to overcome the common challenges to service manager success.


Contact your CAM or email [email protected] for details.


Stack Foundations

Accelerate revenue growth with a proven tech stack. Learn how to price, sell, deploy, and support a proven, standardized technology stack designed around industry best practices, what successful partners are offering, and ease of implementation and ongoing management.


Contact your CAM or email [email protected] for details.


Around the Channel

Come see us at these industry events in April and check out our 2022 events blog for a more comprehensive list of US events where we’ll be in the coming year.


MSP Summit/ Channel Partners Conference & Expo (US and Canada)

MSP Summit VIP Session: How the MSP-Cloud Journey Sparked a Great Channel Security Enlightenment with SVP of Sales, Jared Pangretic, and Security and Compliance Senior Director, Matt Lee from Pax8.


April 11 – 14 | Las Vegas, NV | In-person


SBM Tech Fest Q2 (US)

Join us for our mainstage presentation, booth sessions, and networking opportunities.


April 14 |Irvine, CA | In-person


MSP Initiative Channel Strong Bus Tour (US)

Think of this as the farmer’s market of channel events. Pax8 is a sponsor of this one-week-a-month, outdoor meet-up tour that stops in cities across the country for networking, socializing, and connection with industry experts. Stop by, say hi, enjoy some food and fun, and learn something while you’re here.


Week 1: Midwest | Outdoors & In-person

Monday, April 18 | Pittsburgh, PA

Tuesday, April 19 | Erie, PA

Wednesday, April 20 | Cleveland, OH

Thursday, April 21 | Columbus, OH

Friday, April 22 | Cincinnati, OH


Robin Robbins Bootcamp (US and Canada)

Breakout session with Director of Channel Events, Nicole Faletra, and join us for networking and socializing opportunities.


April 19 – 22 | Nashville, TN | In-person


ASCII MSP Success Summit | Chicago (US)

Main stage presentation by Director of Channel Events, Nicole Faletra, and Senior Channel Events Specialist, Bethany Roser, from Pax8, and visit us at our booth. Use VIP code “PAX8” when you register.


April 20 – 21 |Chicago, IL | In-person


Network Group Roadshow​ (UK)

Join us for learning and networking opportunities with this community of MSPs, IT resellers, and retailers coming together to work collaboratively, share knowledge, and discuss best practices built to help grow your business.


27 April | Newcastle | In-person


XaaS Summit (UK)

Main stage presentation by EMEA Director of Channel Events, Michael Breeze from Pax8 and networking opportunities.


5 May | London | In-person